Grupo MCI | back office export
27805
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BACK OFFICE EXPORT – Export Commercial Department

Empowering light starts with people

At GRUPO MCI, our Export Back Office team plays a key role in ensuring each operation runs with precision, coordinating processes, documentation, and logistics.

 

We are looking for someone who wants to be part of a dynamic and structured environment.

 

What will you do?

 

Administrative management & customer support

  • Handling phone calls and managing inquiries from international clients
  • Managing and following up on commercial emails
  • Preparing, issuing, and tracking commercial offers
  • Processing and monitoring customer orders
  • Providing administrative and back office support to the export sales team

 

Sales support

  • Sending catalogues and promotional materials
  • Translating and reviewing commercial and technical documents
  • Monitoring large international projects

 

Logistics & operations

  • Managing logistics and coordinating international shipments
  • Coordinating with the warehouse for order preparation
  • Coordinating with production to ensure deadlines are met

 

International documentation

  • Managing export and import documentation (including returns)
  • Reviewing transport invoices and handling logistics incidents
  • Tracking and managing DUAs
  • Preparing and submitting INTRASTAT declarations

 

Invoicing & payments

  • Issuing and controlling international invoices
  • Following up on and managing outstanding payments
  • Preparing documentation for letters of credit

 

Cross-functional coordination

  • Coordinating with the Projects team to define offered solutions
  • Coordinating with Quality for certifications and technical documentation
  • Managing and resolving client incidents and claims

 

Profile

 

Minimum education:
Higher Vocational Training (or equivalent) in International Trade, Business Administration, or similar

Experience:
Experience in export administration or international trade

Languages:
English required
Additional languages are a plus

 

Technical knowledge

  • Export administrative processes
  • International logistics and Incoterms
  • Customs documentation (DUAs, INTRASTAT)
  • International invoicing and payment methods (letters of credit)
  • ERP systems and office tools

 

Conditions

Permanent contract

Working hours:
Monday to Thursday: 08:30–13:30 / 14:30–18:00
Friday: 08:30–14:30

Salary: according to agreement